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TELEBUSINESS is a Telephony Attention System, that serve as a bridge between the people and computer database, and connect telephone users with the information they need, without operators, from anywhere at any time. For the Banking area, the service includes accounts Balances, Loans, Transfers of money, payments, stop payments, send information via fax, etc.
The TELEBUSINESS System is based on IVR Technology ( "Interactive Voice Response"), which allow to present the options to the client, who will respond and speak” through the phone keys. The functions and operations are presented in Voice menus.
Telebusiness is designed to enhance the efficiency of any organization by simplifying business integration, increasing flexibility, and providing efficiency gains in network hosting. These features reduce business costs and can dramatically improve customer satisfaction. We offer a service full oriented to the needs and specifications of your Organization and we don't offer a "Package" that you have to adapt. Our Telebusiness is a tailored Solution, according your needs.
The more important features of the Email Banking:
Capable to make operations by telephone, from your home u office.
Multilanguage.
Fax automatic send.
Integrated to the Telephony Central, to connect departments and personnel extensions.
Services 24 hours all days.
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